Update by user Jan 25, 2020 Never given a receipt for item (ESA documents--dog vest--etc.) I want full refund but I will write to my Visa about this if not handled today 1/25/20. Mauryne Simoens lassoin@***.com Update by user Jan 25, 2020 Unable to secure info on company that is positive to me. There are too many bad reviews and I can not reach company to cancel. This is less than 1 hour since order was mistakenly submitted. By law, lemon law allows me to cancel any sale within x amount of hours. Original review posted by user Jan 25, 2020 I ordered about 1 hour ago. Wrong site. Can not now reach anyone.