1 Jan, 2018 → by ClaimboUser101875
unprofessional service at springhill, brisbane, australia

1

Hi snap fitness centre, I would like to bring to your notice the unprofessional / unsatisfactory service offered by snap fitness centre at springhill, brisbane, australia. I am it consultant who is overweight and after 10 years of unhealthy lifestyle, I have finally decided to make a change in my life style and joined snap fitness last week. Only to realise that I have got no help from any one at the fitness centre, I have enrolled $149 (Membership 5266733) which gives me 2-3 initial training classes. Till this day no trainer has contacted me, every time I am told that some trainer will contact me, but this has never happened. Every time I go to gym, I don’t get any assistance or help, I don’t know which exercise to do, which machine to use and for how much duration.in last 1 week I have visited the gym 2 times, as I feel neglected and I have started losing my trust in your snap gym centre. This attitude of snap fitness centre is demotivating me in achieving my objective of living a healthy life style. It is concerning that people are promised a lot of thing while enrolling and once they have enrolled, they are ignored. Good strategy!!!
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