From the beginning, business practices were unprofessional, and included incorrect spelling of their own address, lack of correspondance, leaving invoices on the ground near the sprinkler system rather than sending them through the mail, sending notices outside statues of legal limitations, purposefully threatening tenants with illegal eviction practices, refusal to provide payment statements, complaints regarding any communication over a paragraph long, unprofessional responses to requests for information. Representative speaks subjectively rather than objectively and qualitatively rather than quantitatively regarding financial matters. Additionally, the operation name and company name are different. Correpondence comes from a pool service. All communication with this company has been professional and respectful in nature, despite their deteriorating professionalism. This organization prefers orall communication to written, thre exact opposite of any professional management company. Recent communications demonstrate an inability to deal with unfavorable circumstances in such anway that recognizes and maintains the dignity of the consumer, as befitting a professional organization. Refusal to substantiate late claims with actual payment dates.