I wish I could give negative stars about my experience here. Judging by how the doctor woman spoke to me in person, she will most likely deny my review acting like nothing happened. However, my experience is truthful and appalling which is exactly why Im writing this review. They asked me via email so here goes: First off, when I called to make a regular tooth cleaning appointment, it was supposed to be for 11am. Then I get the confirmation text saying its for 12pm. I decided to not make a big deal about that no big deal. Next, when I finally found the office, the entrance is hard to find and I had to park around a sketchy corner and walk around another medical building to get in. I go into the office, and get the paperwork to fill out. I threw away one of the sheets because I already said I didnt want anything else done like Invisalign, then the receptionist forced me to fill it out or else she wont let me in for my appointment due to incomplete paperwork. Its 12:30 now by the time i get into the chair. I sit and am told by a random woman I need full x-rays, when I told them I already had them done by my last dentist about 4 months ago. She said she had to do them to determine the type of tooth cleaning I need. I knew that was *** As Im sitting there, I look around and realize something is wrong about this place. For a health facility, it is not clean or appear to be sterile at all. The floors were covered in dirt, especially the corners, cabinets beat up, walls dirty, and exposed foam insulation and piping. I have never seen such a filthy clinic. After my x-rays are done, the woman tells me there are NO DENTAL HYGIENISTS THAT WORK HERE AND ONLY 1 DOCTOR WHO DOES EVERYTHING! That is not normal or regular. My previous dentist had at least 10 hygienists working for him. I asked why and her reason was the doctor is superwoman in a sarcastic tone then walked away. Another 30 minutes go by and the doctor comes in.... immediately she has a negative attitude, and starts pointing at my x-rays saying that I grind my teeth (which I already knew) and that its my fault due to stress. What she tells me next I couldnt believe. SHE TOLD ME TO DRINK A LARGE GLASS OF WINE BEFORE BED SINCE IM OBVIOUSLY STRESSED AND THEREFORE I HAVE ISSUES I NEED TO RESOLVE IF I WANT MY GRINDING TO STOP. Yep. A professional doctor told me to drink alcohol to solve a subconscious issue over teeth. Never in my life would I expect someone like that to say thats a resolution when its not even realistic. I dont drink alcohol at all either (which she assumed since Im young I guess?). She also called out my doctor and told me your doctor and you need to think of what you do before you take medications youre allergic to! You need to be aware of that its crazy its your responsibility!! Why would you take something youre allergic to??!! And I said he gave me them before I knew I was allergic, therefore it was no ones fault and why does it matter here when Im in for a standard Medicaid tooth cleaning. Yet she kept raising her voice and getting frustrated in my face while Im sitting quiet knowing its not worth arguing with her and I want to quietly get the heck out and never come back. What she said was absurd, and then told me I needed a $1000 tooth guard made, which she will give me a special offer of $400 to do right now. Im on Medicaid for a reason. I told her I came for a simple tooth cleaning, just graduated college, still dont have a career yet, and am sorry that I cant pay for that and am not interested. She then told me that Im essentially a fool if I dont take advantage of the offer, and that I need to go find the money somewhere to get it and that my over the counter guards are garbage and will cause me to damage all my teeth. I was appalled and disgusted by everything she said to me and how she said it by tossing the paper on the counter angrily right in front of me. She told me to sign the a paper to prove we talked about it which is still felt uncomfortable. I didnt want to sign anything for this place. I have never felt so upset by any doctor or any person ever, and I was quiet the whole time until I finally got to leave after two hours. Which she neglected to do my tooth cleaning that appointment due to it needing pre-authorized ahead of time, but she had no problem getting a pre-authorization for the $1000 tooth guard in 10 minutes. Weird how that worked out. I went hoping for a tooth cleaning that Medicaid provides 2 a year for, and left feeling grossed out and angry. How dare a professional act like that. I feel terribly for the other people who have no choice but to go there. Id rather not have my teeth cleaned ever than go here. When I got home, I told my grandma about it and told her I should have set up a camera or something because I felt like I was on an episode of the show What Would You Do? Except Johnny never came out and what happened, happened. I will be contacting my Medicaid provider about this experience as well. User's recommendation: DONT GO HERE.