18 Apr, 2020 → by ClaimboUser159704
Unprepared with bad customer service attitude
Location @ 7180 Broadway, Lemon Grove, Ca 91945. I understand everyone has to get in line. This location at corner of traffic of heavy traffic next to free way exit. My car exit from freeway passes traffic and get in the line and this is only one way in and out from shopping area. If someone stopped me after across the traffic light and told me where the end of line I would have no problem. After 20-30 minutes in line and getting close to order food, a young man stopped me and told me to back out because I cut in the line at traffic light. Who would no the line go around another Go street if no sign and one one guide. A young man if he come to me very nice with good customer service I would understand. User's recommendation: Put the sign or have someone guide customer to the end of the line, be kind with good customer service.