Hi On the phone I was quoted £70+VAT and assured it will be fixed and in what ever case I will not pay more than what I was quoted. I explained to the lady on the phone what the issue was and she assured me once more it will be sorted. To my surprise, when the plumber came, he did the basics, tried plunging few times, looked outside my wall and said a machinery would be needed for additional £275+VAT!! He didnt even try to remove my washing machine to look behind where the pipes are! Not even a manual rod! I said it's not what I was told and quoted! I refused to pay even the £70+VAT because he hardly tried doing anything! I was threatened by a debt collectors too. I tried calling the number I used before to clarify the situation and the quote, and of course it was not reachable!!