Skype has been charging my account and visa without leaving a purchase history in my Skype account nor a record in my emails for a period of 3 years. I was unaware of these charges and have no way to check that the charges were authorized because there isn't any history under my Skype account nor in my Inbox. When contacting Skype for assistance, they merely stated that they could see the service was authorized and said that an email was sent to me and it was my own fault that it did not reach the inbox. I've checked the inbox and spam and there were no emails to be found. My inbox and spam has been receiving email dating back over 2 years, there is nothing wrong with my email. Skype was unable to provide evidence that I had activated the subscription and authorized the payment on my credit card, such as a screenshot in their records. They declined to send me a receipt of the record that they allegedly have. I don't have any recollection of authorizing the charges, nor have any way of checking the records as Skype has now cancelled the subscription and stated all previous purchase history will have been deleted because the subscription is not active anymore, which I find it hard to believe. This is fraud. Somehow Skype had managed to activate the subscription on my inactive Skype account, and I am completely disappointed in the way Skype has handled this situation wherein I have no record for any purchases on my Skype account except charges on my visa which has been going on for 2 years.