I went to the Fantastic Sams at 3910 Schofield Avenue, Schofield, WI 54476 this morning arriving there at 11:05 am and not walking out the door until 1:42 pm after having my hair highlighted and trimmed which I have done every few weeks. Normally this only takes an hour and at the longest an hour and a half. But today June 5, 2019, I had a Unlicensed Stylist do my hair, yes that is correct. She just happens to inform me halfway through that she is an apprentice in an apprenticeship with Fantastic Sams and opps she was supposed to disclose this to me prior to starting the service. Finally after two and a half hours, she asked me how would I like my hair dried and done, I told her that I can't sit here another hour, seriously, I would have been there for another hour for a service that normally takes just a little over an hour when done by a Professional!!! Nor did any other stylist look at her and say hey, let me help you so we can get this customer on her way!! Then she charges me $105.00, I had a coupon for $10.00 off which she forgot to subtract so I paid $95.00 which is FULL price, yes FULL price to have an unlicensed stylist do my hair in double the normal time, so I guess my time is not valuable to Fantastic Sams at all!!! Wow!! There is a State College of Beauty about five miles away from this Fantastic Sams where you can go and have the students do your hair, I should have gone there and paid half of what I was charged today by someone who did not have a license to be doing hair. I want my $95.00 back or I will report this to the WI BBB.