30 Jul, 2019 → by ClaimboUser579289
united healthcare prescription plan
1
Approximately 4 - 5 months ago it became necessary for me to stay with my sister to care for her after having a double mastectomy followed by chemotherapy. It is approximately 2 hours driving time between my home and my sisters. During this time, I did not drive back to my home. I had a neighbor pick up my mail, review, and let me know what might be important for her to send to me. Unfortunately, she did not do a great job. It appeared that I missed a payment of approximately $85 dollars for my United Healthcare Prescription Drug plan and when I spoke with UH they told me that my reason for missing the payment (caring for cancer patient - my sister) did not meet the criteria to reinstate my policy. The representative was often rude and uncaring. She asked if anyone died in my family which would have prevented me from paying. The questions, just got worse. So, at this point I have no prescription coverage. I have thyroid issues, am in the 75 percentile for having stroke of heart attack etc. and now I have no prescription coverage. I thought AARP was better than this. I am so disappointed with the way I was dealt with and the fact that caring for someone was in their minds not a good enough excuse to have my plan reinstated. Someone has to die! AARP would rather I go without my prescriptions than reinstate for the less than $100 which I was ready to pay with a credit care. I thought AARP was better than this. Sue Weit