I have tried several times to communicate with someone regarding claim # TXY 681715 with little to no communication. At first, they were denying responsbility saying that they're client was not at fault and i'm like I have a copy of the police report in the file and the adjustor (Ms. Gonzales) asked me to fax her a copy of the report and I did. Then a couple of weeks later an adjustor named Anthony (No last name) called offering $500.00!!! So for the last 2 weeks I have been trying to get Anthony on the phone again to ask him again why were they bidding such a low offer. Again, No answer. They just keep you on hold playing music. I even calledthe State Board of Insurance to seek help but their advise was to make a complaint with united auto directly. Liza Gonzales # is [protected] x 32714 and Anthony # is [protected]