Made an order and specified I needed it done for a certain date. It wasn't until a couple days the finally respond saying they got my order and file. I sent them the print file through wetransfer and I get a notification email saying the file has yet to be downloaded, and after a certain amount of days the file will disappear. This puts me into a panic and I contact them saying to cancel my order as it's already pressed for time and if they haven't even looked at the file I would rather get it done somewhere else. They say they would issue me a refund, but days pass and nothing came. So I finally had to open a paypal dispute to get my money back. Customer Service is unprofessional and lacking, never ordering from here and don't recommend others to.