Highly unreliable online store. Don't count on what their website indicates for stock and don't count on their customer service to handle order related issues. I ordered a patio umbrella end of May and the delivery date that was shown was June 3rd -6th at checkout. I also ordered matching pillows and umbrella base in the same order. It is now July 6th and the umbrella has still not shipped! And I am stuck with the pillows and umbrella base which were shipped separately. I have called every week to follow up and every week I am told a story, first they don't know why it is late but that I should be getting it soon, and then the Covid-19 excuse, they are working with a reduced number of employees, that they will expedite with the shipping company or that they will compensate me. Finally I spoke with someone today, more than a month after the order was placed, who tells me, it is actually not in stock, that I should have been told this weeks ago, that they had many new employees that are not all knowledgeable enough to get the information and that I must have been talking to one of them. All outrageous excuses you wouldn't expect from what is supposed to be a reliable business. I have been on hold for more than 3 hours today trying to talk to a manager. The rep finally comes back and says all the managers are busy, that his manager said to transfer me to the shipping company to see what is going on with the order. Which is what they tell you when they want to get rid of you. I explained that I have been transferred to them in the past and told that I would be getting a call from them after they investigate. I want to hold and speak to a manager if I can. The rep then suggests to have me cancel the order and place it somewhere else. I said I still would like to talk to a manger and while I am still waiting for a manager to be available, the rep cancels my order. User's recommendation: Do not trust their online store.