Ordered TEMA Shell Rotating Shelving Unit "D" with Four Stacking Cubbyholes $$517.50 on July 9, 2011 and my credit card was debited immediately. Today it is August 10th - no shelve. Lots of unanswered questions; no call backs although requested; and many canned phrases from customer service. It is really questionable a company. Do not patronize. I have canceled and now await a refund. Additionally I ordered a bed frame on line and cancelled it on August 3th and still have not received my $485.00 refund. I really feel fooled - don't you be too!