1 Jan, 2018 → by ClaimboUser362089
unethical liars and manipulators
*SOLVED

2

I was involved in a major accident and Safeco manipulated the situation from the beginning. They lied and covered up theft that occurred while the vehicle was under their care and control. I was forced to release my vehicle to their contractor after they harassed me numerous times stating that if I did not release the vehicle I would be responsible for all costs. Having just gotten out of the hospital this was extremely stressful and not something I was prepared to deal with. Their contractor's salavage yard stole parts and equipment from my new vehicle that I had only 7 months prior to the accident. They changed field adjusters on me when they found the replacement cost of my vehicle. The newly assigned field adjuster lied on numerous occasions regarding the damage and pictures taken of the vehicle. Further he related on more than one occasion that he kept telling their contractor salvage yard that the "vehicle is not yours yet". I wonder how many people have been victims of further damage from their own insurance or their contractors and then forced to make a separate claim with their threats to not repair the vehicle, when in actuality they are hindering the process further. Needless to say after this adjuster got involved my vehicle that was totalled was now repairable. The adjuster failed to state he was the insurance liason where he suggested I take my vehicle. Further, he was dictating the repairs and extent of repairs to be made to my vehicle. They are a sorry insurance company. They lied and got away with so much and were not held accountable for any of their actions. Their bottom line was to make sure their company came off "unscathed" with more money in their pockets regardless of their Failure to Act in Good Faith. Further the adjuster related that the other insurance had a "really big" policy and that there should be no need for them to pay any medical regarding my injuries. Safeco is even willing to hang other insurance companies as long as they remain minimally touched.
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