I have purchased on June 17th in 2 separate transactions 3 tickets for a Coldplay concert with seats extremely close one another. Paid a fortune for it. On June 19th I received the purchase confirmation from Ticketbis by email on both transaction: “This is a confirmation that your order was carried out successfully.” On June 23rd I sent an email looking for delivery details On June 23rd I received an email back from Ticketbis: “I would like to inform you that the approximate delivery is June 26th” on one transaction no info on the second one On June 26th nothing gets delivered and I sent an email looking for further delivery details On June 27th get this email back: “I would like to inform you that our logistics team is arranging the delivery….” Always on 1 transaction. Few hours later I get a call regarding the second transaction “The seller did not sell the ticket on the single purchase made we will contact you shortly regarding delivery of the other transaction”. Offered an alternative ticket in a different location: I refused the offer On June 28th I receive a call “UPS lost you tickets” Long story short: 2 transactions nothing ever was properly delivered. Informed about it 10 days after purchasing date On June 29th I have received an email stating that I would have received my refund within 10 working days. 16 working days have passed since that email and still no refund. I am chasing Ticketbis to get my money back Simply unethical, unprofessional and I believe not even legal Please avoid this platform at any cost, browse the internet, use facebook, ebay whatever you might think of but…..to preserve your mental stability avoid Ticketbis