I have been an equifax customer for 8 years. They are the poster child for terrible business practices. Do not use them. Over the years, it's been consistently obvious that equifax lacks serious professional business ethic. I have never seen a website, backed by such manpower, go through so many horrendous design iterations in my life. Each new design update also introduces a whole new slew of glitches that make the website very frustrating to use. I have more years of experience in web & graphic design than equifax has been in business. With over 7, 000 employees in 15 countries, this company has zero excuse for the low quality of service they provide and completely absent focus on best business practices in terms of usability. Does this website even meet accessibility compliance? Furthermore, equifax touts security as a mandate for calling to cancel your service. This is common practice and clearly a pathetic attempt to retain customers and avoid losing subscriptions. However, the ignorant use of security as a reason to call is what makes this so disgustingly unforgiving. For a credit reporting service, this should be considered fraud to imply that it is insecure to cancel your subscription through your account while freely allowing you to signup and order new products, without even looking at the phone. The poor business practices employed by equifax is crystal clear and has been going on for years. I seriously hope customers stop turning a blind eye to this problem so they are forced to make some major improvements. Please. Do yourself a favor and run from this company. They need a hard lesson learned after so many years of crappy deliverables and consumers deserve the quality of service they are paying for.