1 Jan, 2018 → by ClaimboUser72938
unethical charges

2

I ordered the 21 day fix program in August 2015 by calling the Beach Body toll free number. The sales rep talked me into taking two bottles of Actifit vitamins for 2 dollars as a "trial order" to see if I liked the product, I was told I could cancel any standing order of future shipments at any time. Yesterday, September 13th, 2015, I called the company to tell them to cancel any standing order for Actifit. I was then told that I owed $59.90 for each of the two bottles of vitamins( 120) I had taken on trial. I did try one bottle...they told me I could not return the other unused bottle on its own...it had to be both. Even if I had received both bottles, used nothing and sent them back, they were going to charge me 59.90 times two, less about 84 dollars back for the return... basically pocket 36 dollars of my money...for receiving their product and returning it. After much finagling, the sale rep offered to refund me for one bottle...but I still have to pay for the other bottle...59.90. I find their practices outrageous, unethical, and possible illegal. If they are asking clients to try something on trial..they should not be able to get away with this. The prices are incredibly high. I was never told the real cost of the product...it is not identified on the sales slip they sent me either.In addition, I am paying in Canadian dollars, so $59.90 American is close to $100 of my money. I am just seething mad about this. I will never, ever use another product from this company and I will be warning all my friends not to deal with this company. I want my hard -earned money back.
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