5 Mar, 2019 → by ClaimboUser964050
Unethical business tactic
*SOLVED
3
I recently received an Email from Cleverbridge announcing my "order", which I neither knew existed nor authorized, along with an attached Invoice in .pdf format. I DO NOT have Malwarebytes installed on my PC. If I ever did, it would have only been an evaluation copy. Additionally, since being notified, I have disabled the auto-renewal status with Cleverbridge. I will NOT support companies such as yours with this type of highly unethical subscription renewal policy. I demand a refund of the amount that was charged to my PayPal account. Your support pages state that a refund is permitted within 30-days of a renewal. Web research has yielded numerous reports of this type of unethical business tactic and I refuse to support companies who practice it. Please process my refund request and notify me when it is done, AND remove any records of me from your billing vendor Cleverbridge.