18 Jun, 2019 → by ClaimboUser75675
unethical behaviour and worst customer service

1

I opened an account and Vinted recently and my husband had his own account. I was spending a lot of money in purchases and I was the one at risk. This is the first time I am asked to provide a passport copy and identity card, we provided it the information so they stop annoying us with multiple emails and they kept bothering us with multiple emails again and again and threatening with blocking our account. Unfortunately, they don't have any customer service and the ones available they just answer like robots with a copy and paste message so there is no chance to talk to anybody for clarification of their actions. This is the most horrible experience with regard to online shopping and I am very worried about private documentation is in the hands of this people and how they can use our information.
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