I purchased a bus ticket on 20-01-2017 bearing no:[protected] costed me Rs.640-00 for a travel from Vijayawada to Hyderabad on 21-01-2017 in Service No:4294. On 21-01-2017 at 17:51 Hrs (IST), I received a message from APSRTC stating that, the service in which I booked my ticket was cancelled and suggested me to cancel the ticket on or before 05-02-2017 for getting full refund. I could cancel the ticket on 23-01-2017 thinking that I will be getting full amount of purchase, since I am not at fault in cancelling either the ticket or the Service . But, when I cancelled the ticket, to my surprise, I noticed that I will be getting a refund of only Rs.629-00. When I have gone to the details, I could see that a service charge of Rs.10-00 and Levy of Rs.1-00 was deducted from my refund amount. How ever the amount is less to me, this is an unethical deduction by APSRTC. For the fault of APSRTC in cancelling the Service No:4294 on 21-01-2017, I was made to pay the penalty.