I called Western at [protected] on 2/25/19 to do an employment verification. Lakiesha Griffin refused to do a phone verification but gave me the DOT Rule 40. cfr part 40 for why I need I need an employee consistent. I read the code with her on the phone and explained I didn't want the drug testing info, all I want to know is if they were employed there, when? Why did they leave? She told me I was lazy and why would I not want to know the drug testing info? Her unethical behavior was too much. If a company wants simply information from the past employer we as other companies should not be subjected to this kind of scrawny. The code did not employ to want I was looking for. She refused to do her job of verify, she told me she had a job to do, I then replied your in verification i'm your job, you need to help me, when I asked her to explain the law she through at me, she was not able to but kept attacking, was very rude. Never did get my verification., I have called western in the past for verification and I had no issues getting them by phone.