1 Jan, 2018 → by ClaimboUser816609
undisclosed restocking fee
2
This is not a review on the product quality I purchased, which is good, but on Shoplet customer service. Beware! Return items at your own risk. I was charged a very high restocking fee (do not trust the policies you'll find on the site of a 10%) as you will be charged with the return shipping. After chasing customer service for 6+ weeks I got my refund: a $6.12 refund for a product $15.65. The reason: According to their customer service, I was charged for the amount paid for the freight costs to and from your shipping address - a policy NEVER MENTIONED on their site or during my email exchange with them. Never again!