I recently bought a new cell phone from the Access Wireless wedsite I've been calling customer service for about a week and I have not been able to switch my service to my new cell phone. I've been told by customer service that their systems have been having issues switching service to new phones. They claim that T- moblie has bought out the company so they're sytems are having issues changing things over and that they have not been informed by T-moblie when this issue will be fixed. They claim that it's been going on for weeks. I just don't understand whats taking so long for them to fix the problem. Everytime I call customer service to swap my moblie service to my new cell phone I get the same answer or get the run around.