15 Dec, 2020 → by ClaimboUser716896
Undelivered parcel – Order number 700230****13
I made this order on the 14th of November 2020, it was due to be delivered on the 16th November by Hermes. Hermes notified me that they had the parcel, but it was never delivered. I emailed Hermes twice but no resolution and no reply the second time. Tracking number was 072548****120763 and Hermes reference number after I enquired was 201123-****51