1 Jan, 2018 → by ClaimboUser522250
unautorized charges on cell phone
4
IT IS TWICE NOW THAT I HAVE RECEIVED CHARGES ON MY CELL PHONE BILL I DID NOT AUTHORIZE. WHEN I CALLED MY SERVICE PROVIDER (ALLTEL) THEY TELL ME IT IS A THIRD PARTY THAT HAD TEXT MY NUMBER AND WE NEED TO TEXT MESSAGE STOP BACK TO THEM. BUT WE STILL HAVE TO PAY THE CHARGES. WHEN I CALLED FLY CELL THEY TOLD ME THEY TEXT MESSAGE AND IF YOU DON'T WRITE STOP BACK YOU WILL BE CHARGED. THIS IS UNACCEPTABLE. WHY ARE THEY ALLOWED TO TEXT WHOM EVER THEY WANT AND CHARGE? ISNN'T THIS ILLEGAL?