A shipment was sent to me that I didnt authorize. Jen at customer service was very nice and told me that I could refuse the package and return to sender, which I plan to do. I do not recall checking a subscription box dont know how that could have slipped by me. Its for sure I will never place an order again for this product. I would think any reputable company would send an email stating that your next subscription package would ship at a certain date. Instead I got a notice it was already shipped at 4a.m. this morning. I dont recommend this company. User's recommendation: Don’t fall for the claims.