1 Jan, 2018 → by ClaimboUser646210
unauthorized debit from our account
4
found a debit on my checking account and when I called and was finally able to get through, she told me it was for a spyware program that I had purchased. I told her that I had made a purchase in 2013 and I cancelled it right away. I also had a debit last year and called and had the money put back into my account and asked them to cancel again. When I tried to tell the woman I spoke with today she said I had never cancelled and had only made my purchase last year-not true. But she was very rude and said, 'look I'm not going to argue with you about this', I asked her to cancel and put our money back into our account and to please cancel--we'll see next year if they come back and try this again. Not a trustworthy company at all-they are crooks that have figured out a way to get away with taking other peoples money.