7 Aug, 2020 → by ClaimboUser845131
Unauthorized charges and lack of refund

2

I placed an order disinfecting wipes and mold & mildew remover on april 21. They state that they will not charge your card until an order is fulfilled. They sent the mold & mildew remover and charged my card for the full order. The full order was $124.71, though the mold & mildew removed was only $34.18. On june 25th I reached out regarding the status of the remaining items that were not received and did not get a response. After several outreaches I received a response july 3rd. They confirmed that they should not have charged my card and that they would refund the amount for the wipes within 5-7 business days. It has been over a month and they still have not refunded the money and will not respond to any of my outreaches.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Shoplet.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.