7 Aug, 2020 → by ClaimboUser845131
Unauthorized charges and lack of refund
2
I placed an order disinfecting wipes and mold & mildew remover on april 21. They state that they will not charge your card until an order is fulfilled. They sent the mold & mildew remover and charged my card for the full order. The full order was $124.71, though the mold & mildew removed was only $34.18. On june 25th I reached out regarding the status of the remaining items that were not received and did not get a response. After several outreaches I received a response july 3rd. They confirmed that they should not have charged my card and that they would refund the amount for the wipes within 5-7 business days. It has been over a month and they still have not refunded the money and will not respond to any of my outreaches.