1 Jan, 2018 → by ClaimboUser251555
unauthorized cc charges since 2009
3
I checked out a charge $14. 99 on my cc account recently and called to find out this company was taking out the mentioned amount since 2009. I really never check small charges on my credit card so this was going on since july 2009. I never received any email from this company and if so it was under junk mail or deleted due to an unfamiliar site. I called and they cancelled the enrollment and gave me a credit for 4 months. The supervisor jim axpell asked me to send a fax to their member support and i did on 2 / 26 / 13. To date i have not gotten a reply. I called cs several times but they tell me i should receive a letter within 10 days. No letter received. This company owes me a total of 42 months of $14. 99 enrollment that i never authorized ofr knew of this company. I appreiciate your help in this matter.