I have rented a stackable w/d for 4 mos. from Azuma and made the mistake of making a payment with my debit card. I was late on the next payment and they automatically deducted it from my bank acct. then indicated that in the original contract that I e-signed there was a paragraph that I agreed to that the were authorized to do that. If that were the case, why would I not just do an autopay? When the equipment was delivered the exterior was a dirty, hand-printed, dinged up mess. Obviously well-used! The top of the washer drum had a dirty film and had to be cleaned. The dryer drum looked fairly clean until I pulled the lint filter after my first use. Behind the lint filter was filled with balls of lint which I have tried to pick out. I'm assuming this is why I have to dry everything 2x's. They are picking up my equipment 2mro and I am hoping I will incur no bogus charges. I have already reported them to the BBB and my bank for investigation. I wish I would have checked out this company before using them as there are numerous similar complaints on several complaint websites. This company was referred to me by my apartment management company. I will inform the management co. and hopefully they will stop referring leasing company to their renters.