On or About the first of July 2020, I received window Flags from HOUZZ that were defective and what to RETURN same for a REFUND. A reply came from HOUZZ on 07/15/20. The requested Info. was sent to HOUZZ on 07/16/20 again on 07/23/20 again 08/06/20, and NO RESPONSE? All I want is to return the flags and put the refund back on my Credit Card. Is that to much to ask for? User's recommendation: Hope this does not happen to You.