My Laptop has crashed. Luckily I also own a Tablet. When trying to reset my password on my Tablet, I receive the message that my Email address already exists (and the consequence is that the system refuses to accept any new password that I try to enter). I urgently need to use my TomTom to find my way through unknown towns and cities. Can you please help me. Thanks in advance. André Masseur User's recommendation: Update and check (changed) emailaddress regularly.