Several days ago I purchased (2) $39 gift cards. One for me and one for my daughter. Tried to redeem them to no avail. Took them back to the store where purchased and was able to exchange. Tried those 2 new cards once we got home and once again unable to redeem. Company is not being very helpful in resolving this issue! I have been emailing them sending copies of receipts and the redemption codes via pictures off the gallery of my phone (using phone to communicate), scanned receipts and gift cards and sent via PDF and sent a compressed Zip file. Still, for some reason, they are unable to open and read! For a "gaming company" not able to open the simplest of files, I can see why their cards don't work.