31 May, 2020 → by ClaimboUser965908
Unable to contact broil king
4
Needed website information to apply for offer they had. Had called all the numbers and 1-800 number but no one could help. Called head office in Waterloo-Onward Manufacturing, although very pleasant and offered a phone number, still could not get information. Assuming it was because of short staffed-covid 19. Understandable. I did not realize I was in Pissed Consumer, assumed it was part of Broil King. Because it showed up on a Broil King website. However not sure if it was Pissed Consumer or Broil King website which responded. Problem solved in 24 hours. I am happy. User's recommendation: Dealer / Seller of product should have info to give out, possibly they had issues bceause of covid 19-if so understandable.