22 Aug, 2019 → by ClaimboUser829093
Unable to cancel

1

I had a colitis flare two nights before our reservation. Called first thing in the morning to cancel, and was told that there would be no refund if it wasn't cancelled 24 hours in advance - even in an emergency, such as illness. Quote: "An illness is still a late cancellation." Never, never stay at another HIlton or Hampton again!
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