I have been trying for 4 weeks to cancel my account through Merchant Circle. Merchant Circle I have found to be a not only not worth the money for the service. But it is easy access for your competitors to leave fake reviews and give you bad ratings as well. It is not for me and I have tried numerous times to cancel my ad yet nobody has gotten back to me nor canceled the ad. They charge $35 to call and talk to them in person! What kind of business does that?!? Do not sign up for Merchant circle unless you are the only business of your kind in the area and don't plan on ever wanting to stop advertising through them!