I've tried to cancel for months and was told a note was needed from my doctor or I had to live in a location where CG wasn't offered within a certain mile radius. They offered to freeze my account for $5/month. They've continued to charge my card although I canceled the initial card I started CG with and received a replacement. My bank placed a stop payment yet I'm charged every month because CG is very creative in the name used when submitting the payment. CG's customer service didn't care why I wanted to cancel, customer service kept repeating it was a contract and I was obligated regardless. I will NEVER recommend CG to anyone again!!!!!