This was my experience after I had some questions... The customer (un)successful manager took it personally and ended my year long membership because she felt bummed and hopelessly frustrated! You think you are earning from this site.. But when they figure you are earning more they will try to play you down and trick you like I got! This manager was rude, unapologetic for the service and deleted a customer account just because she felt like doing it! Oh and did I tell you they traced my ip and blocked the access??? How many federal rules are they going to break? Hello, sweetu. I'm bummed to hear how poorly you think of couponcabin and what a disappointment we are. We've been in business for over 14 years now and have millions of happy, enthusiastic and loyal customers, so to hear that we've let you down so badly is not normal for us. While we certainly understand that this situation is no fun for you, please know being the source of your frustration is equally no fun for us. At this point, does it make sense for us to close your account and issue you a final payment for your $xx in pending cash back? This is usually a ten day process but if you'd like, based on your note, I can escalate this to our chief financial officer so we can get a final payment processed within the next 48 hours. Since the last thing we want to do is to continue to frustrate you, if I do not hear back from you by this time tomorrow, I will move forward with getting this final payment out. This is what shows on my account for asking questions about the cashback! This account has violated one of more of couponcabin's policies and, as a result, is no longer active. This is most often due to: The access, creation or use of multiple couponcabin cash back accounts. If you think you may have another account, please login here Multiple accounts from the same household or computer network/ip address redeeming offers marked for "new members only" Multiple accounts from the same household or computer network/ip address redeeming offers marked for "members only" which have limited quantities available You are located or reside outside of the united states You are under the age of 18 For details on these and other possible reasons why your account is inactive, please refer to our terms and conditions. If you feel your account was deactivated in error, please contact us.