Im on my 3rd phone and its garbage just like the 1st 2. Contantly freezing up, constantly apps not responding message pops up, no voicemail notification, doesnt have service more than it does every time i want to make a call or send a text i have to restart the phone, rarely do incoming call come thru. When call customer service about the issue get told have to call back from another phone well most people who needs a government free phone dont have another phone to call from hence why they need a free phone. Assurance wireless used to use acatel phones they werent the top best phones but they worked with less issues and are cheap. With so many negative feedback why not go back to acatel. Umx phones all suck n are p.o.s. phones