1 Jan, 2018 → by ClaimboUser831252
umidigi phone died, then the real nightmare started, namely “support”
1
I was extremely happy with the phone, came as it should, used as it should for 7 months. Then one morning it died, wont charge etc. So I contacted the so called support of theirs, they responded and asked me to send video as proof. Fine, but I asked back what exactly they want me to film as the phone is dead. A month, and they do not respond by mail, not by the inbuilt support messaging. Just silence. So DX is fine if you buy cheap [censored] products, and dont expect them to last very long, but DO NOT buy expensive stuff as there is little to no support from them.