Date: May 15 2019 Call to UIF: 12.05pm to 1.30pm Call Number: [protected] My company pays UIF to SARS every month. We have an ex employee trying to claim UIF. She was a contracted employee SARs code 3601. She's been told contractors can't claim UIF, which is nonsense! Constant reference to S18 (2) of the Skills Development Act on websites is disingenuous to say the least, as it refers to learnership contracts and not the multitudes of people who are genuine contracted employees, whose contracts have ended. I have been listening to muzak for 1h 24m to confirm our company's UIF Registration Number. Every 10 minutes or so, I am told I am a valuable client, we are experiencing high call volumes then hear a ring tone, which never becomes a call, just reverts to the muzak. The contempt with which this Government holds the people, and its taxpayers is unbelievable. These problems are not new and are a disgraceful reflection on employees of the State. UIF has been disgracefully administered for at least 10 years. Shame on you!