I worked in "The Field" for almost 15 years for this company. I chuckle when I read the many horror stories about the problems with the equipment installation and ongoing problems after. Each home thinks their installation was a unique problem for the company when the truth is every home was a problem for the company. This is not due to the dedication of the Field employees. The equipment never really worked to begin with outside a laboratory. The upper management kept their distance from the known ongoing problems maintaining a constant state of Plausible Denial. It was truly a daily nightmare for all involved. I could elaborate for weeks about the limitations, lack of quality and demographic manipulation I witnessed daily. I also conducted quality audits with the E&Y accounting firm to gain market certification in more than 5 markets so I state the proceeding with great conviction. Those responsible know who they are and should be ashamed of their behavior. If you ever have a chance to work for or with this company, you will be much further ahead if you choose not to get involved with them.