I complained on 02.09.2011 (Complaint no. [protected]) to the districutor of videocon & to the shopkeeper from whom tv was purchased, about my videocon colour tv purchased before three months. My videocon tv 21" has been dead from 01.09.2011 but no action has been taken so far. Mob. No. Of complaint engineer was sent to me on 03.09.2011 but nobody has reached at my home & the mob. No. Of engineer remains switched off. Kindly solve my problem.