2 Nov, 2020 → by ClaimboUser584053
Turned over to collection agency for an account that is not mine. Have never been to houston, texas

3

I contacted Green Mountain Energy when I saw on my Equifax credit report that they had turned me over to a collection agency for an account that is clearly not mine. They have informed me that I need two identity theft reports, one from my local police department which is in the works and one from FTC . I have tried to file request online from FTC and can't seem to give them enough information to satisfy them. The young lady from Green Mountain that called me this morning gave me account number for claim being disputed as [protected]-4. I am nearly 74 yrs old with excellent credit and this negative report on Equifax has greatly affected my rating. Have tried several times to talk to someone at Equifax but keep getting automated service and at the end being told they can not send me free copy of my credit report, why I do not know. Am thoroughly disgusted with what these companies are allowed to get away with.
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