11 Nov, 2019 → by ClaimboUser162078
Turned away @ 1550 in the agyernoon with a screw in my tire

The district manager is the one i anticipated would call but did not. The store manager did call. I took my vehicle back and at first the manager seemed irritated i made the complaint. I waited maybe 2 hrs and the repair was made. at the end of the repair the manager seemed to have not been so irritated and apologized for the inconvenience. I'm still not pleased how this went down but the repair is made and its over.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Firestone Tires you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.