21 Jun, 2019 → by ClaimboUser429663
turn signal never repaired and diagnosed properly for years

1

I purchased a brand new 2011 Harley Davidson CVO Softail Convertible at Oakland Harley Davidson. The main issue that I'm STILL DEALING WITH since 2013!! is that when I ride my bike the left or sometimes both INDICATOR signals (the signal that flashes on MY LED strip that's located below my speedometer that tells me if my signal(s) is on or off is still not functioning after years of constant repairing from Harley Davidson factory and through the extended warranty program by replacing my bike with 4 to 5 harnesses and I had also purchased TWO extended warranty programs sold to me in the amount of over 4K by Harley Davidson. And multiple dealers in NorCal and now in SoCal and they STILL have not been able to repair it after all these years of it constantly failing. They figured that perhaps it could be a circuit in the speedometer was at fault so they replace that with a brand new one. That lasted about a little less than a year before the signal failed again. SO, then they replaced it with yet ANOTHER! new speedometer which lasted yet about another year!!!, Now it's obvious it's not the speedometer that is at fault, but when I took it into Glendale Harley they said they need to REPLACE the speedometer for the THIRD TIME !!!so that they would get paid. But now a new speedometer for my bike is OBSOLETE! They informed me that the can get every model and year speedometer for all Harleys EXCEPT MINE. They told me that they cannot do anything more after it was at their shop for over two months. and I ended up even having to pay out of pocket even more money since Harley company wouldn't pay Glendale dealership a dime. I paid $120 and had it towed back to my garage, and there my 40K Harley sits, since I still don't have a functioning left signal light indicator and I am not going to drive it and break the law, but worse yet endangering my life and others including other motor vehicles and pedestrians. PERIOD!! All That I ask for is to have my electrical issue with my left turn signal diagnosed and fixed. No other Harley Davidson shop wants to touch my bike now since they won't get paid. My only option now is to go to a private Harley shop and pay LOTS of money in order to get it diagnosed properly which should have been done and fixed years ago. My gas lamp on my speedometer also glows yellow (empty) with R-LO (reserve ) even with a full tank of gas too!!! They still haven't been able to fix that for years either! All that I want as I mentioned above is to have my bike diagnosed and fixed properly!! I Have not yet contacted the DOT NHTSA (National Highway Safety Administration) or the FMVSS (Federal Motor Vehicle/motorcycle Safety Standards) as of yet. Since I was hoping that the California of Automotive/Motorcycle repair Dept. of consumer affairs can reach out to me and resolve this issue.
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