1 Jun, 2021 → by ClaimboUser965027
Turbo silence extreme fan – vu 2631

3

I use this fan in my bedroom. I currently own 3 identical ones. This fan does not move and is only used on a warm night. I was asleep and awoked by a loud noise that was quit scary. The band holding the 2 spherical cages that enclose the fan blade, split and went flying across the room. The customer service reps, Kathy and Aramis were of no use! They couldnt care about the potential danger!!! The supervisor as well was uninterested and telling me that I could buy a part for $40 when the fan costs $65. I am prepared to go thru social media and let potential customers know how Rowenta does nothing for their customers when confronted with a dangerous product. I would like a replacement fan at no cost.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Rowenta you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.