Trying to talk with someone from Customer Service

/ 90 reviews

13 May, 2020 → by ClaimboUser529903

I have been trying to talk with someone about my VIP status and free shipping and 10 % discount. I have been unable to log in to the site because it is asking for a password and I do not have one. For the last 3 days I have been trying to get in touch with customer service. I waited 20 min. one day, 30 min. the next day and so far today I have waited 35 min. This is so unacceptable. I have ordered from Serengeti for a number of years . I will not be ordering from you again! User's recommendation: Have someone answer the phone!!!!

Clothing, Shoes and Acc

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Serengeti - Other Reviews

》 Purchased 2 dress & crochet jacket returned in March.

》 Don’t want catalogue

》 Poor and extremely slow service

》 Good and as ordered

》 Contacted customer service 3 times while my order sits in my cart. No answers yet… Guess they don’t need my business

》 I’m overly cautious

》 No absolutely not! Stay away!

》 NO communication or return credit

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