I brought contact lenses in Jan. Sent in my claim and waited, I called them and discovered they had the wrong address. I called them to get my address changed, they would take the information but never changed it in (the mean time I getting information from conventry with the correct address) now its March they said they sent my check and I received it cashed it 3 weeks later the check was voided in my account and bounced a check charged 33 dollars and to this date June 12 2018 I have not received my check