10 Dec, 2020 → by ClaimboUser916435
Trying to exchange shoes, but Orthofeet won’t respond to any of my correspondence

1

I received a pair of shoes and they were too short. I had asked the question on their Chat site if the shoes were true to size. I was told they were. NOT! I mailed them back as I was told to do. All I want to know is if they received the shoes. Ive called, been placed on hold, never to have anyone take my call. For the past three days no matter when I call, the line is busy. I dont know what recourse is available. User's recommendation: As of today I would say don’t do business with Orthofeet. I was told for years what a good company they were.
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